ILLUMINATION METAVERSE GROUP
www.illuminationmetaversegroup.com
1. Introduction
Protecting your personal data is a priority for ILLUMINATION METAVERSE GROUP.
As part of our activities (IT and digital development, business consulting, digital marketing, training, and innovation in the metaverse), we collect and process certain information about you.
This Privacy Policy aims to provide you with clear and transparent information on:
- The data we collect
- How it is used
- Your rights and how to exercise them
2. Data Controller
The data controller is: ILLUMINATION METAVERSE GROUP
Registered office address: 150, KABINDA, KINSHASA, DR CONGO
📧 Email: contact@illuminationmetaversegroup.com
📞 Phone: +243840420653
3. Data Collected
We only collect data necessary to deliver our services:
a) Data voluntarily provided by the user:
- First name, last name
- Email address, phone number
- Professional information (job title, company, industry sector)
- Billing information (in case of online purchases)
b) Data automatically collected:
- IP address and connection data
- Technical information about the browser and device used
- Browsing history and interactions on the website
- Cookies and tracking technologies
4. Purposes of Processing
Your data is collected for the following purposes:
- Request management: responding to inquiries submitted via the contact form.
- Communication: sending emails, newsletters, and event invitations.
- Services: managing services, client and partner follow-up.
- Digital marketing: statistical analysis, segmentation, and personalized campaigns.
- Security: fraud, hacking, and abuse prevention.
5. Legal Basis for Processing
Your data is processed on the basis of:
- Your consent (e.g., newsletter subscription)
- Contract performance (services, training, consulting)
- Compliance with legal obligations (invoicing, accounting)
- Legitimate interest of the company (statistical analysis, website security)
6. Data Sharing and Recipients
Your data may only be shared with:
- Authorized internal staff
- Technical service providers (hosting, emailing, CRM tools, online payments)
- Partners, only with your explicit consent
We never sell your data to third parties.
7. Data Retention
- Prospects: maximum of 3 years after the last interaction
- Clients: contract duration + 5 to 10 years (legal obligations)
- Browsing data (cookies): maximum of 13 months
8. Cookies and Tracking Technologies
The website uses cookies to:
- Improve your browsing experience
- Measure audience and analyze website usage
- Display personalized content
You can configure your browser to block or delete cookies.
9. Data Security
We implement technical and organizational measures to protect your data, including:
- Encrypted communications (HTTPS, SSL)
- Regular and secure backups
- Restricted access for authorized personnel only
- Staff training and awareness on data confidentiality
10. Your Rights
In accordance with applicable regulations (GDPR or equivalent), you have the following rights:
- Right of access: know what data we hold about you
- Right of rectification: correct inaccurate data
- Right to object: refuse certain processing (prospecting, cookies)
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a structured format
You may exercise your rights by contacting: contact@illuminationmetaversegroup.com
11. Data Transfers Outside the EU
If your data is transferred to a country outside the European Union, we ensure that such transfer is covered by appropriate safeguards (standard contractual clauses, GDPR compliance, etc.).
12.
Policy Updates
We reserve the right to amend this policy at any time to remain compliant with legal and technical developments.
Last update: September 25, 2025.
13. Contact
For any questions regarding this policy or your data:
📧 Email: contact@illuminationmetaversegroup.com
📞 Phone: +243840420653
📍 Address: 150, Kabinda, Kinshasa, DR CONGO